Client Privacy & Data Governance Policy
This document sets forth the comprehensive privacy framework, data collection parameters, storage policies, and client rights governing ShubhVastu Reiki Healing Center and its associated consultation platforms.
1. Introduction & Operational Scope
Welcome to the official data governance portal for ShubhVastu Reiki Healing Center (“we”, “us”, or “our”), founded and supervised by certified Reiki Grandmaster and Vedic Vastu Consultant Shubhangi Khade. Our operational headquarters are situated at:
This document articulates how personal identifiers, consultation notes, payment confirmations, and website telemetry are received, preserved, and safeguarded. By accessing our web application, scheduling distant or in-person healing, or registering for certified Reiki modules, you acknowledge the terms detailed in this governance policy.
2. Information Collection Schema
We adhere strictly to the principle of Data Minimisation as codified under Section 4 of the DPDPA 2023. We only request details necessary to perform customized vibrational healing or architectural energy corrections.
Client Profile & Contact Records
Full name, WhatsApp contact number, email address, time zone, and language preference (English, Marathi, or Hindi) submitted during registration or via website inquiry forms.
Healing & Spatial Diagnostics
Self-disclosed emotional/physical stress patterns, chakra focus areas, meditation feedback, and architectural sketches or property orientations supplied for Vedic Vastu audits.
Course & Consultation Invoicing
UTR reference numbers, payment gateway settlement confirmations, and billing addresses.Note: Raw debit/credit card numbers or UPI MPINs are handled directly by PCI-DSS gateways and never enter our servers.
Network & Browser Diagnostics
Anonymized IP addresses, browser agent strings, operating system, referrer URL strings, and page dwell durations recorded to optimize web responsiveness.
3. Processing Purposes & Operational Directives
Your data is processed strictly under the following legitimate business channels:
- Healing & Course Administration: Scheduling distance attunements, dispatching course manuals (Reiki 1, 2, 3, Master, Money Reiki, Angel Therapy), and generating official practitioner completion certificates.
- Client Support & Follow-up: Delivering 21-day cleansing cycle guidance, attunement follow-ups, and answering WhatsApp support queries.
- Spatial Energy Modeling: Preparing directional compass blueprints and remedy recommendations for residential or industrial Vastu consultations.
- Statutory Compliance: Invoicing, GST audit conformity where applicable, and maintaining regulatory compliance under Indian digital commercial statutes.
4. Legal Grounds Under DPDPA 2023
In accordance with India's Digital Personal Data Protection Act, 2023 (DPDPA) and international best practices for digital wellness practices, processing activities are validated through:
Explicit Client Consent
Affirmative consent recorded when submitting contact inquiries, course bookings, or booking healing slots.
Contractual Execution
Processing required to execute the contracted service, including dispatching training materials and conducting attunements.
Legal & Tax Obligations
Retention of transaction ledgers as required under Indian commercial accounting regulations.
Legitimate Use
Protection of platform security, bot prevention, and anti-fraud monitoring for online appointments.
6. Third-Party Sub-Processors & Transfers
We enforce a strict Zero Third-Party Data Monetization Policy. We do not license, sell, or rent client emails, phone numbers, or healing notes to advertisers. Trusted sub-processors are engaged solely under confidentiality agreements:
When you click our WhatsApp widget, interactions are protected by WhatsApp's end-to-end encryption protocols.
Renders map coordinates for our Warje, Pune healing center and serves web typography.
Processes transaction settlements with banking-grade PCI-DSS compliance.
7. Data Retention & Disposal Schedule
Data records are retained only as long as necessary for the original therapeutic or statutory purpose:
Session Diagnostic Notes & Chakra Logs
Archived securely after completion of 21-day cycles, then completely purged from active records.
General Inquiries & WhatsApp Chat Transcripts
Retained to assist returning clients with energy continuity and follow-up course certifications.
Invoicing & Transaction Confirmations
Preserved under mandatory Indian commercial accounting and taxation statutes.
8. Client Statutory Rights
Under the DPDPA 2023, you retain sovereign ownership of your personal data:
Right to Access
Request a summary of personal information held in our records along with processing history.
Right to Correction
Rectify inaccurate contact numbers, email addresses, or update Vastu property plans on file.
Right to Erasure
Request immediate permanent deletion of your healing logs and personal profile.
Right to Withdraw
Revoke consent for communications or newsletter updates at any moment with immediate effect.
9. Protection of Children's Privacy
Our website and course registration portals are intended for adults aged 18 and older. We do not knowingly gather digital identifiers from minors. Where distance healing or Reiki attunement is sought for children, express written consent and coordination from a parent or legal guardian is mandatory.
10. Third-Party Integrations & Social Links
Our digital interfaces include links to external channels:
- Instagram: @shubh_vastu_reiki_healer (Governed by Meta Platforms Privacy Terms)
- WhatsApp: Direct messaging bridge to +91 7391 025 752
- Google Maps: Interactive navigation to Warje Malwadi Rd, Pune
We recommend reviewing the respective data policies of external sites before submitting identifying details.
11. Information Security Architecture
We maintain layered physical and digital protocols to defend your data against interception or unauthorized tampering:
12. Governance Revisions & Change Log
We review our governance specifications periodically to ensure full alignment with evolving cyber statutes and Indian digital health directives. Significant changes will be announced with updated timestamps.
Updated physical Warje Pune healing center address, DPDPA 2023 alignment, and standardized documentation layout.
Added specific confidentiality standards for distance healing and WhatsApp pre-filled booking sessions.
13. Grievance Redressal & Data Protection Officer
Under the Digital Personal Data Protection Act, you may address inquiries, concerns, or complaints directly to our appointed Data Protection Officer:
Shubhangi Khade
Founder, Reiki Grandmaster & Vastu Consultant
ShubhVastu Reiki Healing Center